Terms & Conditions

1. Introduction

The use of www.Africanpot.com is subject to the following terms & conditions. Please read these carefully as this is an agreement between you and Africanpot. By accepting these terms and conditions you are entering a contract with us and agreeing to the terms and conditions that are stated. References to “user”, “you” and “your”, apply to you directly. References to “us”, “we” and “our”, apply to Africanpot. Any reference to “website”, applies to www.Africanpot.com which is owned by us.

These terms and conditions govern your use of our website www.Africanpot.com; by using our website, you accept these terms and conditions in full.

2. Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:

  • (a) republish material from this website (including republication on another website);
  • (b) sell, rent or sub-license material from the website;
  • (c) show any material from the website in public;
  • (d) redistribute material from this website except for content specifically and expressly made available for redistribution such as our newsletter.

3. Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

4. Website functioning, Limited warranties &. Limitations and exclusions of liability

Although we will endeavour to make sure our website is fully functional twenty four hours a day, we cannot guarantee this and will not be held liable for any losses or damage caused by the unavailability of our website. To the extent permitted by law and To the extent that the website and the information and services on the website are provided free-of-charge, Africanpot provides our site and content on an “as-is” and “as available” basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our site, or that it will be timely or error-free, that defects will be corrected.

We will not be liable for any loss or damage of any nature.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Our website uses cookies. By using our website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our cookies policy.

5. Miniumum Age

You must be a minimum age of 18 years to use the online ordering facility on our website.

6. Orders

a. All orders for products shall be deemed to be an offer by the Customer in accordance with these Terms and Conditions, which if accepted by us will create a binding contract.
Acceptance of the order shall be at Africanpot’s discretion and shall occur when you receive an on-screen message and e-mail confirming your order has been placed. We reserve the right to refuse your offer for any reason should we consider it necessary.
b. Africanpot has the right to cancel any order placed by you on any given day or time without the need to give a reason. If we cancel an order placed by you, we will contact you as soon as possible by any means of contact you have provided us including email; phone or postal address. No liability to offer compensation will be placed upon Africanpot in case of cancellation.

7. Responsibility for accessing the website and placing orders

Products purchased from Africanpot.com, are not designed, packaged or prepared for the purposes of resale or any other commercial use.

Africanpot products are sold on a direct consumer basis, where the person who places the online order, collects their order in person for the purposes of their own private consumption.

Africanpot cannot be held responsible for the content or quality of products ordered via any third party agency, or via any party that is not the end customer, that places an order on behalf of someone else, or handles our products once they have left our company.
Please check your order carefully before you click “confirm” as Africanpot is not responsible for ‘user-errors’ including (but not limited to) choosing the wrong date, quantities or Products. If someone else made the Booking on your behalf, you agree that such person acted as your agent. You are responsible for ensuring all users who access and use our website through your internet connection is made aware of these terms and conditions and that they fully comply with them. Orders placed by you or anyone else using your internet connection will be deemed valid.

8. Personal details

By using our online ordering system, you the customer declare all relevant personal information is completed as accurately as possible
For the purposes of making an order, you will need to provide an email address and telephone or mobile number and delivery addresses. Please ensure that the contact details that you provide are correct as incorrect personal details may lead to problems or delays in processing your order. Africanpot will not be held liable for any delays or rejections to your order in case of information being incorrectly provided.

9. Privacy

We will hold all your personal information in accordance with our Privacy and Cookies Policy. All information provided by you to us will only be used in accordance with our privacy policy. By accepting these terms and conditions you further agree that you have read and agreed to our privacy policy terms.

10. Products & Prices

All Product orders are subject to availability. If a Product you have requested is not available, Africanpot will use reasonable endeavours to provide as close an alternative as possible and will advise you by telephone or email of this change. If you do not want to accept the alternative, your order will be cancelled and you may either re-order an alternative Product or receive a full refund in relation to the amended Product if your payment has already been taken.

The price of any Product may vary from time to time. Africanpot reserve the right to change the prices of our products without giving any prior notice, although we will endeavour to do so.

11. Changes to service and Offers

From time to time we make offers available to our customers. Any special offers are subject to the terms and conditions of those offers which will include details of whether they are available for online ordering. Africanpot reserves the right to cancel, change, or amend any offer provided by us to you without the need to give you any reason or prior notice.

12. Allergen Information

For allergen information please check the relevant product details on the online ordering system. If you suffer from nut or other allergies please check the product contents before ordering.

13. Payment & Delivery

Payment can be made on our website by using the PayPal payment system Africanpot will not be held liable for any damage or losses occurred when making third party payments. We do not accept cheques or e-cheques.

By providing us with payment details you promise that you are authorised to use the account details submitted by you. You promise to indemnify us for any claims, losses or damages incurred by us or our affiliates or business partners as a result of any unauthorised or fraudulent use by you of a credit or debit account.

Your choice of payment method is subject to the terms and conditions of your card or account provider. Africanpot reserve the right to terminate this agreement with you if Africanpot are refused authority for payment or reasonably believe that payment will be refused at any stage.

Our goal is to provide the best service possible which includes delivering your order at the time we quote. Unfortunately things don’t always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.

14. Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to [other] areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.

We may disable your user ID and password in our sole discretion without notice or explanation.

We reserve the right to decline a new registration, terminate your right to link to our site, remove you as a user of our site, and/or prevent any further use if you breach any of your obligations under these terms and conditions. If we consider there to be a risk of liability or loss to us we may take any action deemed necessary to prevent such a liability or loss from occurring.

If we terminate your right to link to our site you must cease linking to our site immediately. We reserve the right to assign or sub-contract any or all of our rights and obligations under these terms.

15. Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

16. Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

17. Variation /Terms and conditions changes

Africanpot reserves the right to change or amend some or all of the terms and conditions presented on this website without any reason or prior notice to you the user.

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

18. Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

19. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

20. Exclusion of third party rights

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.


We and the Africanpot will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (a “Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond both our reasonable control, includes in particular (without limitation) the following:

  • (a) strikes, lock-outs or other industrial action;
  • (b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
  • (c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
  • (d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
  • (e) impossibility of the use of public or private telecommunications networks; or
  • (f) the acts, decrees, legislation, regulations or restrictions of any government.


Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

23. Entire agreement

These terms and conditions , together with our privacy policy and cookie policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

24. Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with Scottish law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of Scotland.

25. Product Availability

Our stock is kept full about 99% of the time. On occasion, our stock becomes depleted and may have to move on back order status. We strive to remove items low in inventory from the catalogue to avoid this problem, but on occasion may experience short delays in filling orders. In this case we will advise customers immediately.

26. When items go out of stock, how long does it take for you to get new items in?

When an item goes out of stock, we cannot guarantee if we can get items in. We are always trying to secure supply. If you would like, please provide your contact details and product of interest and we will advise if it comes in.